Sewer utility Billing

City Offices closed November 23 & 24 for Thanksgiving Holiday
(on-line services available)
Note:
 Look for rate increase on current bill
(please update bank payments to reflect bill amount change)
 Rate Increase Press Release
Current Rate Increase Slide Show


    

Sewer Utility Web Page
Payment Options


  • By Phone: To pay by phone with Visa, MasterCard or Discover call 660-262-4549 (e-checks not accepted)
  • Online: Online Bill Pay/Account Management - A $1.25 Transaction Fee will be added to customer card (for online payments noted on payment page)
    • On the payment page customers have two options to view account information or make a payment with Credit/Debit Cards. We accept Visa, MasterCard and Discover. (e-check option not available).
  • Quick Pay: Does not require log in. Customer must provide customer account number and amount of last payment made (if new account enter $0).

Account Management


Customer must provide customer account number and amount of last payment made (if new account enter $0) to set up account. This feature allows customers to:
  • View account detail
  • Transaction history
  • Address information
  • Account information
  • Consumption history
  • Pay your bill
  • Pay multiple bills in one payment
  • Save credit card for future payments
  • Manage multiple accounts
Note: No additional fee for account management without payment

Auto-Pay Setup Information


  • Please contact us immediately for changes to card information
    • Including new card numbers and expiration dates
  • Auto-pay does not follow account
    • Must submit form for new account, please don't forget if you plan to use auto-pay
  • Pay current balance due
    • May take two billing cycles to complete
  • Documents must accompany completed form
    • Pay from checking/savings; voided check or savings deposit slip
    • Pay from credit/debit; photocopy of card
Note: Auto pay will not be set up without document